The University Grievance Officer (UGO) is an independent university official who assists in the resolution of disputes involving faculty members or administrative professionals and their supervisors or other administrators. The UGO is responsible for resolution of specific grievable actions or decisions that faculty members or administrative professionals believe are unfair, unreasonable, arbitrary, capricious or discriminatory. The UGO assists faculty members and administrative professionals by:
- Providing information and consultation
- Assisting with conciliation and referrals
- Coordinating the activities of University Mediators
- Facilitating formal hearings conducted by the University Grievance Panel.